Frequently asked questions

Everything you need to know about Campaign Boxes

From your first idea to boxes in your kitchen, here's how it all works. Can't see your question? Get in touch and we'll happily help.

What is a Campaign Box?

A Campaign Box is a limited run of burger boxes printed with your own branding for a moment that matters: a launch, a menu special, an event or a collaboration. You choose a regular or large clamshell, we design mockups around your brief, and once you approve your favourite, your boxes are printed to order just for you.

Who are Campaign Boxes for?

Restaurants, takeaways and event caterers across the United Kingdom who want their packaging to be part of the story. They are perfect for soft openings and launches, pop-ups, festivals and events, guest-chef takeovers, collaborations, seasonal menus and one-off drops.

How does ordering work?

It takes four simple steps. Send your brief (it takes about five minutes), review the mockups we prepare for you, approve your favourite design and pay, then your boxes are printed to order and delivered to your door.

What happens after I send my brief?

You'll get a confirmation email with a private link to your order page. That's where your mockups appear, ready for you to review, so keep the link handy: it's how you choose, approve and pay for your design.

Do I pay before I see a design?

No. Sending a brief does not commit you to anything. You see an indicative price straight away, then you only pay once you have reviewed your mockups and approved the design you love. Nothing is printed until you have approved and paid.

Can I ask for changes to my mockup?

Of course. If you would like something tweaked, just tell us before you approve and we will update the design. Please check spelling, prices, phone numbers, web addresses and logos carefully, because your boxes are printed exactly as approved. Changes after approval and payment may need a new quote or a reprint fee.

What artwork and logos can I send?

Tell us about your brand in your brief: your logo, colours, wording and the feeling you are going for. If you have logo files or brand guidelines, mention them and we will let you know how to send them over. Anything you send us needs to be yours to use, or used with permission.

What sizes and quantities can I order?

Campaign Boxes come as a regular clamshell or a large clamshell, in runs of 500, 1,000 or 2,500 boxes. If you have something different in mind, send us a message and tell us what you need.

How is the price worked out?

Campaign Boxes cost £749 for 500 boxes, £949 for 1,000 and £1,599 for 2,500, the same for regular and large clamshells. Greaseproof liners are an optional extra you can tick on your brief, and we recommend them for hot or greasy food. Liners cost £219 for 500, £329 for 1,000 and £549 for 2,500 boxes. You see an indicative price on your order page as soon as you send your brief, and your final price is confirmed when you approve your artwork. It will not change unless you ask for changes. All prices are in pounds sterling, and the total you pay is the final price shown on your order page.

How do I pay?

By card, through a secure online checkout, once you have approved your design. We will be in touch by email to take payment. Orders are paid in full before printing begins, and we never see or store your full card number.

Where do you deliver, and when will I know the delivery date?

We deliver Campaign Boxes to addresses in the mainland United Kingdom. Every run is printed to order, and we share the expected delivery timing with you after payment. Working towards a launch or event? Tell us your date in your brief. You review and approve your mockups before you pay, and nothing is printed until then.

Can I cancel my order?

Yes, you can cancel by emailing us at any time before printing starts and we will refund you in full. Because your boxes are made to your own approved design, we cannot take cancellations once printing has begun, except where the law says otherwise. If your boxes arrive damaged, faulty or not as approved, get in touch and we will work with you to put things right.

Can you help with everyday catering packaging too?

Yes. If you are looking for packaging beyond a Campaign Box, send us an enquiry through the contact page. Tell us the formats, quantities and dates you have in mind and we will come back to you with options.

How do I get in touch?

Email us at contact@burgerbox.co.uk, call our business line on 0161 726 5243, or send a message through the contact page. We would love to hear what you are planning.

Ready to put your brand on the box?

Send your brief in about five minutes. You'll see an indicative price straight away and only pay once you've approved your design.